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Senior Data Analyst

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To apply for this role, email your CV, covering letter and expected salary to jobs@laundrapp.com.

Although we are happy to accept CVs from agencies, we only pay 12.5% fees.

Job Title

Senior Data Analyst

Department

Business Intelligence

Reporting To

Chief Technology Officer

About Laundrapp

Launched in 2015, Laundrapp grew rapidly to become the household name for on-demand laundry and dry cleaning in London. New customers were drawn by the combined ease of use in the apps, and the accuracy of the data the platform provides. By 2017, Laundrapp had grown far beyond the capital, and were offering the service in 100 towns and cities across the UK. Now, the Laundrapp team have the rest of the world firmly in their sights. With their unique software now launched onto four continents, and a fifth soon to follow, the stage is set for Laundrapp-powered laundry services across the globe.

Overview of the role

Laundrapp requires a senior analyst to leverage the data that we have gathered from multiple sources. Reporting to the Chief Technology Officer, the Senior Data Analyst is centrally placed to work with all functions of the business (e.g. Customer Care, Marketing, Tech) to provide actionable insights and drive performance.

Responsibilities

  • Own the reporting tool for the business and the reports therein (currently Periscope)
  • Work across all departments of the business to analyse performance and provide actionable insight that will drive improvement of KPIs
  • Drive strategic initiatives via company-wide data projects

Required Experience & Qualifications

  • 3+ years of analytical experience
  • Experience within a start-up is preferred
  • Strong experience in SQL (via formal learning or work experience)
  • Experience in the following is highly desirable: R, NoSQL, Big Query
  • Advanced experience in building dashboards/reports using a Data Visualisation tool (e.g Periscope, Power BI, Tableau)
  • An understanding of forecasting/predictive modelling is a plus
  • Highly logical with a numeric degree or equivalent experience
  • Advanced knowledge of Microsoft Office suite of products

Skills & Competencies

  • A problem solver with a curious mind – you love diving into data to see what it will tell you
  • Passionate, hardworking and thrive in a collaborative and fast paced environment
  • Excellent communicator with outstanding interpersonal skills
  • Able to work without close supervision and can communicate and manage priorities effectively to meet deliverables

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Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and up to 100 towns and cities. Our 5-star laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.

Whether you are dry cleaning shirts, suits, blouses or dresses, or simply looking for a quality duvet-cleaning service, Laundrapp offers the highest quality and professional service direct to your door. Just ironing that you need? We also offer an iron-only service which means you'll never need to worry about ironing again.

Join the world’s fastest-growing laundry and dry cleaning revolution by scheduling a collection, then fill our provided laundry bags with your garments and we'll clean and deliver at a time and place that suits you. Our mobile laundry service is even backed by our quality guarantee. So forget queueing at your high-street laundrette – with Laundrapp, all your laundry, dry cleaning and ironing is taken care of.

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