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Office Assistant

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To apply for this role, email your CV, covering letter and expected salary to jobs@laundrapp.com.

Although we are happy to accept CVs from agencies, we only pay 12.5% fees.

Job Title

Office Assistant


Human Resources

Reporting To

Head of HR

About Laundrapp

Launched in 2015, Laundrapp grew rapidly to become the household name for on-demand laundry and dry cleaning in London. New customers were drawn by the combined ease of use in the apps, and the accuracy of the data the platform provides. By 2017, Laundrapp had grown far beyond the capital, and were offering the service in 100 towns and cities across the UK. A year later, and the Laundrapp team now have the rest of the world firmly in their sights. With their unique software now launched onto four continents, and a fifth soon to follow, the stage is now set for Laundrapp-powered laundry services across the globe.

Overview of the role

As the Office Manager you will manage and operate the head office through collaboration with the team and senior leadership. Creating and maintaining a positive, inclusive and comfortable working environment for all.


Office Management

  • Negotiate and manage contracts for utilities, rent, rates and facilities
  • Manage renewal of Business Insurances
  • Ensure the best deal for any services provided to the office
  • Manage stationery requirements and general office supplies ensuring stock is always full
  • Maintain stocks of office consumables ensuring that all are stocked e.g. fruit, tea’s & coffees, water and beverages/food for events
  • Implement and monitor health and safety policies for the office and the personnel within the office
  • Act as a master of first impressions, greeting guests with warmth and professionalism
  • Ensure meeting spaces are kept clean and tidy and equipment operational
  • Manage the office welcome board and notice boards to ensure we make an impact on all our visitors both internal and external
  • Manage the filing systems online and offline for the office
  • Process Laundrapp post


  • Manage IT onboarding & off boarding for staff including set up on G-suite, slack, pulse,and computer configuration
  • First point of contact for the company’s IT provider ensuring a great service is provided and reporting on any internal issues
  • Generate and issue monthly Laundrapp Staff Voucher Codes


  • Monitor employee birthdays and organise celebrations
  • Coordinate office events i.e.Team Building events, Summer & Christmas parties
  • Involved with the office culture ambassadors to manage the logistics and help deliver the cultural events
  • Breed the culture of excellence within the office ensuring that pride is felt and this also is self evident to all external visitors

HR administration

  • Assist with activities involved in the onboarding and offboarding process
  • Provide ad hoc administrative support to the HR team as and when required


Required Experience

  • Strong receptionist/officer manager experience
  • At minimum 1 -2 years working within an office environment


Desirable Experience

  • Prior experience operating in a similar role, especially within start-up

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Open across the UK from
7am to 11pm every day
Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and up to 200 towns and cities. Our 5-star laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.

Whether you are dry cleaning shirts, suits, blouses or dresses, or simply looking for a quality duvet-cleaning service, Laundrapp offers the highest quality and professional service direct to your door. Just ironing that you need? We also offer an iron-only service which means you'll never need to worry about ironing again.

Join the world’s fastest-growing laundry and dry cleaning revolution by scheduling a collection, then fill our provided laundry bags with your garments and we'll clean and deliver at a time and place that suits you. Our mobile laundry service is even backed by our quality guarantee. So forget queueing at your high-street laundrette – with Laundrapp, all your laundry, dry cleaning and ironing is taken care of.

© 2018 Laundrapp Ltd