Laundrapp Mystery Shopper (Volunteer)

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To apply for this role, email your CV, covering letter and expected salary to

Although we are happy to accept CVs from agencies, we only pay 12.5% fees.

Interested in volunteering as a Mystery Shopper? Fill in an application form!

Role Description

Fancy getting someone else do your laundry and dry cleaning for free for one month? At Laundrapp, we pride ourselves on offering a fantastic service to each and every one of our customers. Now we need volunteer Mystery Shoppers to help us put that service to the test. Could it be you? You will receive a £20 voucher valid for one week.

As a Mystery Shopper for Laundrapp you’ll directly contribute to the monitoring and improvement of our app, cleaning services and customer care. Your responsibilities will include:

– Using the app and logging feedback through a variety of channels

– Recording and reporting your observations including taking pictures

– Contacting customer service

You’ll need to have your own tablet or smartphone (iPhone, iPad, Android or Amazon Kindle), but no previous experience is required. Applicants must live within Bath, Manchester, Nottingham, Bexley, Croydon, Milton Keynes, Weybridge, Glasgow and Kingston. Our ideal Mystery Shopper will have fantastic communication skills and be familiar with other on-demand apps, such as Uber, Just Eat and Deliveroo.

In return for your hard work you’ll receive complimentary laundry and dry cleaning services.

If you have a passion for great customer service then please fill in an application form today!

Interested in volunteering as a Mystery Shopper? Fill in an application form!

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  • MasterCard accepted
  • Visa accepted
  • AMEX accepted
Open across the UK from
7am to 11pm every day
Laundrapp is the UK’s leading online dry cleaning & laundry service offering unparalleled levels of service and quality cleaning right across London & the rest of the UK. Our 5-star laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick & convenient laundry pick up service direct to your home.

Our award winning free laundry app is available on iPhone / iPad & Android devices or you can place your online laundry order through website.

Whether you are dry cleaning your shirts, suits, blouses or dresses, or looking for a quality duvet cleaning service, Laundrapp offers the best quality and professional service direct to your door. We even offer a fully outsourced ironing service so you never need to worry about ironing again.

In London, our collection & delivery laundry service is available across Locations including Finchley, Hampstead, Clapham, Victoria, Canary Wharf, Kensington, Battersea, Camden, Stratford, London Bridge, Wimbledon, Woolwhich., Chiswick, Waterloo, Richmond, Fulham, Putney, Chelsea, Brixton, Tooting, Morden, Southwark, Greenwich, Vauxhall, Shoreditch, Finsbury Parks, Canada Water, Wapping, Ealing, Brentford, Hounslow, Kew, Hammersmith & more.

Laundrapp is the world’s fastest growing online laundry & dry cleaning service delivering laundry & dry cleaning direct to your door. Simply fill our provided laundry bags with your clothing and we’ll collect, clean & deliver at a time and place that suits you best. Our mobile laundry service is even backed by our Quality Guarantee. Forget queueing at your high street laundrette, with Laundrapp washing, ironing and dry cleaning is now taken care of using our award winning mobile service.

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