Say hello to the largest on-demand laundry service
It has always been our mission here at Laundrapp to open up our service to as many people as possible. Being a start-up we have been able to do this by using clever technology to provide a high-quality laundry service without the associated price tag. To us, the service is a no-brainer for people trying to navigate today’s busy lifestyle.
As part of this vision, we are today officially announcing that we are combining with our largest competitor, Zipjet, to become the largest on-demand laundry service. Together, we will be processing over 150,000 items of washing every month. That’s nearly 2 million clean shirts, skirts and trousers every year.
We don’t want to stop here either. Bringing together the power of both companies means we have the people, processes and technology to start expanding out into regions which aren’t currently covered by our service. The more we grow, the more people we can help.
This deal is a win for all our customers who will quickly see the benefits of pooling our joint logistics, technology and customer service. The team are already nerding out about possible future benefits, but more immediately it means increased prime-time slots, more customer service availability and better offers.
We also know that taking care of the environment is as important to you as it is to us. A further benefit of the integration is that we are able to be more environmentally efficient. One example of this is by being smarter with technology and managing more customers from a single platform we’ll be able to lower the overall number of trips, saving on emissions.
You may not notice a difference in the look of our service immediately, as the two brands will remain separate for now, but more functions will be pushed out to the app over time. These include an improved, more personalised experience that will free up more of your precious time to focus on what is important to you.
We will keep you updated as we introduce new elements to our customer experience over the coming months. In the meantime, watch this space for updates.
Lorenzo Franzi, CEO of Laundrapp